UK return policy
- In the UK, customers have a minimum 14-day cooling-off period to cancel an order. 
- Customers have an additional 14 days to return the item. 
- Customers don't need to return the item in its original packaging, but it should be packaged to avoid damage. 
- Some items don't have a cooling-off period, including custom-made items, CDs, DVDs, and software. 

